Privacy Policy

 

At Keiko & Hana, we place great importance on protecting our customers' personal data. This privacy policy explains the information we collect, how we use it, and your rights as a customer. We are a modern fashion boutique operating on a dropshipping model, and we handle all information with the utmost confidentiality.


Personal data collected

We collect the information you provide when you place an order or create an account:

  • full name
  • Contact Information
  • email address
  • telephone number
  • Payment Information
  • IP address and device data
  • Activity on this website

Purpose of data processing

The information collected will be used for the following purposes:

  • Order processing and shipping
  • Providing customer service and support
  • Sending you the latest information and related updates regarding your order.
  • Improving the overall experience across the website and services.

Sharing information with third parties

Our store will only share information with the following third parties when necessary to provide our services:

  • Payment Provider
  • Logistics and delivery partners
  • Technical service provider

We never share information with third parties for marketing purposes, and we only disclose data when required by law.


Data storage

We will not retain your information for longer than necessary for the purpose of collection or as required by law.


cookie

This online shop uses cookies for the following purposes:

  • Improved functionality
  • Visitor behavior analysis
  • Promoting marketing and personalization

You can change your cookie settings at any time through your browser.


Customer rights

Customers have the following rights:

  • Access to personal data
  • Request to correct or delete information
  • Objections to data processing
  • Data portability requirements

To exercise these rights, please contact us at the following address:info@keikohana.com